Beddr Support

For help with Beddr, contact us at:
beddr.team@gmail.com

• Trouble signing in with Google or Apple.
• A competition code is not working.
• Your locked time or competition points are not updating.
• A friend request, search result, or lock-in invite isn't showing up.
• You want to delete your account or remove your data.

Beddr uses Google Sign-In and Apple Sign-In for account access. If you are having trouble signing in, make sure you are using the same sign-in method you originally used to create your account.

If a competition code is not working, check that the code was entered correctly and that the competition has not already ended. Competition points are based on recorded locked-in time during the competition date range.

If you can’t find a friend in search, make sure they have enabled the "Discoverable in search" setting in their own Profile > Friends & Privacy. Lock-in invites appear as a banner inside the app in real time, but only while the recipient has Beddr open — Beddr does not currently send push or device notifications for invites, so an invite won’t appear if the recipient's app is closed or backgrounded at the time it's sent.

You can delete your account inside the Beddr app from the Profile screen. Deleting your account removes your Beddr profile, stored progress data, friend code, friend requests, friendships, and authentication account. This action cannot be undone.

We will do our best to respond to support emails as soon as possible.